The Client
Winchester City Council have been working with Brayborne since May 2016 and have multiple sites within the one contract. Over the past 5 years we have worked closely in partnership with Winchester City Council to improve the standard of cleaning.
This contract was awarded following a full and detailed tender process where the staff were part of a TUPE transferred to Brayborne. As part of a TUPE transfer, the Brayborne Management Team met with the staff and ascertained training levels, right to work information and all other relevant information to ensure that all aspects of the transfer were covered.
The Process
The multiple sites are cleaned during both early morning and evening. Both the morning and evening teams are supported by experienced supervisors who oversee the day to day running of the contract liaising with the staff. On a day-to-day basis these staff are responsible for maintaining the standard of the sites inclusive of all core cleaning & hygiene tasks within the various specifications. This is especially prevalent by way of Hygiene given that Winchester Guildhall is open to the public on a daily basis over seven days per week. Therefore, due to the heavy footfall of this building we ensure that it also benefits for example, from a second clean to the public toilets on a daily basis.
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The Results
At Brayborne it is always important to us to keep an open and honest relationship with our clients with the result that from our open book accounting to proactive account management style, we deliver a client led service. We are proud to retain our service partnership with Winchester City Council.